iCodingLabs

Support

Every app we publish is supported from this page. Write to us and a person reads it.

Email
info@iclabs.dev
Reply time
Within two business days

Reporting a problem? Include the app name, your device model, and your iOS version. That is usually enough for us to reproduce it on the first reply.

Email info@iclabs.dev.

Apps

AppTerms of Use
Find Your CarrotStandard terms
Little LibrarianStandard terms
TEN QStandard terms

Every app above is covered by the same Privacy Policy.

Common questions

Do your apps need an internet connection?
Only Find Your Carrot, and only to fetch an ad. Every puzzle works offline; if there is no connection the game plays on without one.
Do I need an account?
No. There is no sign-up, no login, and no profile.
Are there ads or in-app purchases?
No in-app purchases in any of our apps. Find Your Carrot is free and shows ads — a banner during play, and a full-screen ad between games. They are non-personalised: nothing about your child is used to choose them. Our other apps show no ads at all.
How do I reset my progress?
Delete and reinstall the app, or use Reset Progress in the app's settings.
Something is broken.
Email us with the app name, your device model, and your iOS version and we will fix it.

Contact information

ItemDetail
DeveloperiCodingLabs
Support emailinfo@iclabs.dev
Privacy policyhttps://iclabs.dev/privacy
Terms of usehttps://iclabs.dev/terms

Content rights

All artwork, sound, and code in our apps were created by us or are used under a licence that permits commercial redistribution. Our apps contain no third-party content requiring separate authorisation.